Admin / Patient Coordinator / Front Desk (Healthcare Experience)
Job Details
Dear Hiring Manager,
I am writing to express my interest in the position of Customer Service Executive / Admin Executive / Patient Coordinator within your organization. I bring over 7 years of experience in healthcare, banking, and customer service roles across the UAE and India, with a strong background in front desk operations, patient coordination, insurance processing, and administrative support.
In my current and previous roles in healthcare settings such as Ideal Clinic Laboratory, Shaheen Medical Center, and Welcare Hospital, I have managed high-volume patient registration, appointment scheduling, insurance eligibility verification, and medical billing support. I am experienced in handling EMR and LIS systems, CPT coding, pre-authorizations, and ensuring compliance with DOH and ADHICS standards. I have also contributed to improving patient flow efficiency, reducing claim rejections, and maintaining accurate financial and administrative records.
In addition to healthcare experience, I have worked with Emirates NBD as a Credit Link Channel Partner, where I developed strong skills in customer engagement, documentation verification, KYC compliance, and achieving sales targets. This has strengthened my ability to work under pressure while maintaining accuracy and professionalism.
I am known for my strong communication skills, patient-centered approach, and ability to manage administrative workflows efficiently. I am confident in my ability to contribute positively to your organization by ensuring smooth front desk operations, excellent patient experience, and accurate documentation handling.
I hold an MBA in HR and Finance and am proficient in MS Office, Oracle ERP, QuickBooks, and healthcare management systems. I am fluent in English, Hindi, Tamil, and Malayalam, which helps me effectively communicate with diverse patients and clients.
I would welcome the opportunity to discuss how my experience and skills can contribute to your team. Thank you for your time and consideration. I look forward to your positive response.
Sincerely,
Shamna Parveen
I am writing to express my interest in the position of Customer Service Executive / Admin Executive / Patient Coordinator within your organization. I bring over 7 years of experience in healthcare, banking, and customer service roles across the UAE and India, with a strong background in front desk operations, patient coordination, insurance processing, and administrative support.
In my current and previous roles in healthcare settings such as Ideal Clinic Laboratory, Shaheen Medical Center, and Welcare Hospital, I have managed high-volume patient registration, appointment scheduling, insurance eligibility verification, and medical billing support. I am experienced in handling EMR and LIS systems, CPT coding, pre-authorizations, and ensuring compliance with DOH and ADHICS standards. I have also contributed to improving patient flow efficiency, reducing claim rejections, and maintaining accurate financial and administrative records.
In addition to healthcare experience, I have worked with Emirates NBD as a Credit Link Channel Partner, where I developed strong skills in customer engagement, documentation verification, KYC compliance, and achieving sales targets. This has strengthened my ability to work under pressure while maintaining accuracy and professionalism.
I am known for my strong communication skills, patient-centered approach, and ability to manage administrative workflows efficiently. I am confident in my ability to contribute positively to your organization by ensuring smooth front desk operations, excellent patient experience, and accurate documentation handling.
I hold an MBA in HR and Finance and am proficient in MS Office, Oracle ERP, QuickBooks, and healthcare management systems. I am fluent in English, Hindi, Tamil, and Malayalam, which helps me effectively communicate with diverse patients and clients.
I would welcome the opportunity to discuss how my experience and skills can contribute to your team. Thank you for your time and consideration. I look forward to your positive response.
Sincerely,
Shamna Parveen
Languages
Any
Nationality
Any
Location
Rolla Area, Sharjah, UAE
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