Restaurant Junior Supervisor NStyle International

via Abu Dhabi University
Sharjah Sharjah >
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https://dbzstatic-a.akamaihd.net/.dist_f095cc60214a493fbce4af35cdf267c7dd654a23/ 9729113

Details: Posted on: 16th January 2018

  • Company Name: Abu Dhabi University
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Job Role: Restaurant Supervisor
  • Minimum Work Experience: 1-2 Years
  • Minimum Education Level: Bachelors Degree
  • Listed By: Employer
  • Career Level: Junior


Job Description

Key Responsibilities:

Managing Day to Day Operations
Assisting in Management of Restaurant Team
Handles employee questions and concerns.
Monitors employees to ensure performance expectations are met.
Provides feedback to employees based on observation of service behaviors.
Assists in supervising daily shift operations.
Supervises restaurant and all related areas in the absence of the Restaurant Manager.
Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Day-to-Day Restaurant Operations
Ensures all employees have proper supplies, equipment and uniforms.
Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
Ensures compliance with all restaurant policies, standards and procedures.
Monitors alcohol beverage service in compliance with local laws.
Manages to achieve or exceed budgeted goals.
Performs all duties of restaurant employees and related departments as necessary.
Opens and closes restaurant shifts.
Providing Exceptional Customer Service
Interacts with guests to obtain feedback on product quality and service levels.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Encourages employees to provide excellent customer service within guidelines.
Handles guest problems and complaints, seeking assistance from supervisor as necessary.
Strives to improve service performance.
Sets a positive example for guest relations.
Assists in the review of comment cards and guest satisfaction results with employees.
Meets and greets guests.
Supervises on-going training initiatives.
Uses all available on the job training tools for employees.
Communicates performance expectations in accordance with job descriptions for each position.
Coaches and counsels employees regarding performance on an on-going basis
Maintaining HACCP Standards.

To maintain strict levels of confidentiality with regards to all areas of the business particularly commercial information and personal details of employees.


Education Qualifications Higher Education or Bachelor’s Degree holder
Experience Minimum of 1 year in similar role.
Minimum 4 years over- all experience in Food & Beverage, culinary or related profession
Gender Male
Nationality Italian

Core Competencies
Knowledge of cooking procedures
Knowledge of restaurant and kitchen equipment
Knowledge of safety rules for kitchen
Organized, goal oriented and ability to multi-task
Excellent leaders with great people skills
Possess good communication and interpersonal skills
Sound decision making and problem solving
High level of initiative
Time management and deadline oriented
Ability to multitask
Excellent verbal and written communication skills
Strong hospitality and guest service skills - enjoys engaging with the guest
Ability to attract and retain a strong team

Job Details

Job Location: Sharjah, UAE
Company Industry: Catering/Food Services/Restaurants
Job Role: Management
Employment Status: Full time
Employment Type: Employee

Preferred Candidate

Career Level: Management
Years of Experience : Min: 3 Max: 4
Gender: Male
Nationality: Italy
Degree: Bachelor's degree

Company Profile

Established in 2001, NStyle International is recognized as one of the region’s largest organically grown companies in the beauty sector offering premium beauty and grooming services to the over 50,000 male and female consumers that visit one of its stores spanning Bahrain, Kuwait, Jordan, UAE & Canada on a monthly basis. The company currently operates 25 branches and heralded in its global expansion into North America with a store opening in Montreal, Canada in November 2012 as part of its strategic growth into global markets via wholly owned and franchised stores.

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